Privacy Policy
Ventrox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable data protection laws.
Information We Collect
We may collect information that you provide directly to us, including:
- Name and contact details (email address, phone number, postal address)
- Company or organisation name
- Industry and application details
- Enquiry and message content
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Process and fulfil requests for quotes and information
- Send relevant communications about our products and services
- Improve our website, products, and services
- Comply with legal obligations
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience, analyse site traffic, and understand user preferences. You can control cookie settings through your browser.
Information Sharing
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations. We may also disclose information where required by law.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under POPIA and other applicable data protection laws, you have the right to access, correct, or delete your personal information, object to processing, or request data portability. You may also lodge a complaint with the Information Regulator. To exercise these rights, please contact us using the details below.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the operation of our website. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the website after such changes constitutes your acceptance of the revised policy.
Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at: